Info

What to know before placing an order or starting a project.

General information

  • Browse Services for technical help, or Shop for downloadable products.
  • For service work, send a short description of the issue and share any deadline upfront. We confirm availability after reviewing the request.
  • Before work starts, we agree on the scope, deliverables, estimated timing, and price in writing.

Payment

  • Digital products use the Payhip checkout linked from the product page.
  • For agreed service work, our PayPal receiving address is contact@evolune.ai. Wait for written payment instructions before sending payment.

Changes and delivery

  • If the project needs a different deliverable or additional work, we agree on any change to the scope, price, or timing before continuing.
  • At handover, we share the findings, changes, or verification steps covered by the quote.

Access and privacy

  • Send only the details needed to understand the issue. Remove secrets and personal data from logs and screenshots.
  • If project access is needed, we agree on a limited-access method separately. See our Privacy Policy.

Order questions

For digital orders, see the Terms of Service and Refund Policy. For questions about a service quote or existing order, contact the studio.